club99bdt — Privacy Policy

Introduction and Scope

club99bdt ("we", "our", or "platform") operates as a trusted online casino and betting platform in Bangladesh. This privacy policy applies to all members and visitors who use the club99bdt website and services.

By creating an account on club99bdt or using our services, you are considered to have agreed to this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team.

club99bdt places the highest priority on protecting personal information and is committed to safeguarding your privacy. We will never disclose or use your information in an unauthorised manner.

Information We Collect

club99bdt may collect the following types of information:

2.1 Personal Identity Information

• Full name and date of birth
• Email address
• National ID card or passport number (for identity verification)
• Bank account or mobile banking information (bKash, Nagad, Rocket, Upay)

2.2 Account Information

• Username and password (stored in encrypted form)
• Deposit and withdrawal transaction history
• Gaming activity records
• Bonus and promotion usage information

2.3 Technical Information

• IP address and device information
• Browser type and version
• Cookies and session data
• Site access times and connection duration

Purpose of Data Collection

club99bdt uses your information for the following purposes:

• Account Management: To properly create, verify, and manage your club99bdt account.
• Identity Verification (KYC): To prevent fraud and confirm your age (only those aged 21 or above may register).
• Financial Transactions: To process deposits and withdrawals and ensure transaction security.
• Customer Service: To resolve any questions or issues you may have.
• Security: To prevent unauthorised account access and fraud.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To further improve our platform and user experience.
• Responsible Gaming: To monitor your gaming activity and provide support where needed.

Data Storage and Security

club99bdt uses industry-standard security measures to protect your information. The key features of our security system are:

• SSL Encryption: All data transmission between you and our servers is protected by SSL/TLS encryption.
• Secure Servers: All information is stored on secure servers protected from unauthorised access.
• Password Encryption: Your password is never stored in plain text; it is always kept in encrypted form.
• Regular Security Audits: Our systems are regularly tested for security vulnerabilities.
• Access Controls: Only authorised staff may access your information, and only to the extent necessary.

Data Retention Period: Information may be retained while your account is active and for a specified period after account closure in accordance with legal requirements.

Sharing Information with Third Parties

club99bdt does not sell, rent, or commercially provide your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information shared with bKash, Nagad, Rocket, Upay, and bank transfer services to complete financial transactions.
• Technology Service Providers: Technology companies that assist in operating the platform — only the necessary information is shared, and they are bound to maintain confidentiality.
• Game Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, or NetEnt may receive limited session information for the purpose of running games.
• Legal Authorities: When it is necessary to provide information to investigative agencies due to a court order or legal obligation.

Outside of the above cases, club99bdt will not share your information without your consent for any other purpose.

Cookie Policy

club99bdt uses cookies on its website. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: Necessary for the core functions of the platform to operate. Without these, the site will not work properly.
• Session Cookies: To remember your login state and preferences.
• Analytics Cookies: To analyse how our platform is used and improve our service.
• Security Cookies: To detect fraud and ensure security.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functions of the site.

Your Rights and Choices

As a member of club99bdt, you have the following rights regarding your own information:

• Right to Access: The right to know what information we hold about you.
• Right to Correction: The right to request correction of any inaccuracies in your information.
• Right to Deletion: The right to request deletion of your information, subject to certain conditions.
• Right to Object to Processing: The right to object to the use of your information for certain specific purposes.
• Right to Portability: The right to receive your information in an organised format.

To exercise these rights, contact us via live chat or email.

Identity Verification (KYC) Process

club99bdt follows a KYC (Know Your Customer) process to prevent fraud, combat money laundering, and verify age. As part of this process, you may be required to provide the following documents:

• National ID Card (NID) or passport
• Bank statement or mobile banking statement
• Proof of current address (utility bill, etc.)

All documents submitted through the KYC process are kept strictly confidential and used solely for verification purposes. club99bdt only grants membership to those aged 21 or above.

Protection of Minors' Information

club99bdt provides services only to those aged 21 or above. We do not knowingly collect or process information from any minor. If we become aware that a minor is using our services, we will immediately close that account and delete all associated information.

If you have information indicating that a minor is using our platform, please contact us.

Links and External Services

club99bdt is connected to payment services (bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies, and club99bdt is not responsible for their data collection or use.

When you process a payment, that transaction is handled under the payment provider's own security arrangements. We also encourage you to read the privacy policy of the relevant service.

Policy Changes and Updates

club99bdt reserves the right to amend or change this privacy policy at any time. In the event of significant changes, we will notify members by email or through a notification on the platform.

Continued use of club99bdt after any policy change will be taken to mean that you agree to the new policy. We therefore recommend that you visit this page regularly.

Responsible Gaming and Data Protection

club99bdt takes responsible gaming seriously. We monitor your gaming activity and provide support where needed. Information collected through this monitoring is used solely for your protection — not for any marketing purpose.

To learn more about responsible gaming, visit our Responsible Gaming page.